Since Alpenglow Lights are handcrafted, most orders ship within two weeks. Special options may take longer, and lead times may apply. For orders outside of the continental U.S., please email us for shipping options and costs, as they will vary depending upon the estimated size/weight of your order and your destination country. We strive to use the most cost-effective method available for shipping to other countries. Sorry, no COD orders accepted.
We will notify you if any of our components for the making of your lights are on back order from our vendors, as sometimes happens, and give you an estimated lead time for completion of your order.
If you are not 100% satisfied with your Alpenglow Light, you may return it within 30 days for a full refund of the purchase price, or exchange it for darker or lighter, whichever the case may be. Please contact us via email or telephone prior to returning a light.